現今，為全面應對日益複雜的當代社會所面臨的挑戰，「服務設計」已不僅是一種新的設計專業，更代表了一種綜合和先進的設計文化。世界各地新型設計工作室都將其定義為長期建立的設計和創新諮詢專業，也越來越多將其作為產品中的成功關鍵。

 

《 An Introduction to Service Design 》書籍中分為兩部分作為介紹，首先主要關注於服務設計概念和關鍵；第二部分則將服務設計知識分為方法概論和實用工具，並特別著重將學習者必須掌握的基本能力更為強調。這是一本結合世界各地優秀的服務設計師訪談和案例研究書籍，更是對於新設計領域提供豐富的訊息探索。

 

A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it.

 

Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an integrative and advanced culture of design. All over the world new design studios are defining their practice as service design while long established design and innovation consultancies are increasingly embracing service design as a key capacity within their offering.

 

Divided into two parts to allow for specific reader requirements, Service Design starts by focusing on main service design concepts and critical aspects. Part II offers a methodological overview and practical tools for the service design learner, and highlights fundamental capacities the service design student must master. Combined with a number of interviews and case studies from leading service designers, this is a comprehensive, informative exploration of this exciting new area of design.

書籍屬性
[作者]	Lara Penin (Author)
[出版社]	Bloomsbury Visual Arts
[圖書書號/ISBN]	978-1-4725-7258-5
[出版日期]	2018
[書籍頁數]	192
[裝訂方式]	平裝

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