{{ 'fb_in_app_browser_popup.desc' | translate }} {{ 'fb_in_app_browser_popup.copy_link' | translate }}

{{ 'in_app_browser_popup.desc' | translate }}

盛夏閱讀節｜在書頁中避暑，在設計裡旅行 滿 NT$1,500 現折 NT$80

Your Shopping Cart is empty.
{{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }} {{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}
{{ 'product.bundled_products.label' | translate }}
{{ 'product.bundle_group_products.label' | translate }}
{{ 'product.buyandget.label' | translate }}
{{ 'product.gift.label' | translate }}
{{ 'product.addon_products.label' | translate }}
{{item.product.title_translations|translateModel}}
{{ field.name_translations | translateModel }}

  • {{ childProduct.title_translations | translateModel }}

    {{ getChildVariationShorthand(childProduct.child_variation) }}

{{ 'product.set.open_variation' | translate }}

  • {{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

    {{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.variation.name}}
{{item.quantity}}x NT$0 {{ item.unit_point }} Point
Remove
{{addonItem.product.cover_media.alt_translations | translateModel}}
{{ 'product.addon_products.label' | translate }}
{{addonItem.product.title_translations|translateModel}}
{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}
Remove
Systemic Service Design

Systemic Service Design

English Book ｜ Paperback ｜ 2025 ｜ 290 pages ｜ 23×16 cm

Publisher: ‎Routledge
Editors: Mari Suoheimo, Peter Jones, Sheng-Hung Lee, Birger Sevaldson
ISBN: 9781032817194

Until 2025-08-31T16:00:00.000+00:00 Summer Reading Festival｜Escape the Heat in Pages, Travel Through Design on order

Free Shipping on order

NT$1,738
{{shoplineProductReview.avg_score}} {{'product.product_review.stars' | translate}} | {{shoplineProductReview.total}} {{'product.product_review.reviews' | translate}}
{{amazonProductReview.avg_rating}} {{'product.product_review.stars' | translate}} | {{amazonProductReview.total_comment_count}} {{'product.product_review.reviews' | translate}}
Quantity Product set quantity
Sign in/up now
Add to Wishlist
Sign in/up now
The maximum quantity per submit is 99999
This quantity is invalid, please enter a valid quantity.
Sold Out

Not enough stock.
Your item was not added to your cart.

Not enough stock.
Please adjust your quantity.

{{'products.quick_cart.out_of_number_hint'| translate}}

{{'product.preorder_limit.hint'| translate}}

Limit {{ product.max_order_quantity }} per order.

Only {{ quantityOfStock }} item(s) left.

Please message the shop owner for order details.
Sign in/up now
Add to Wishlist
Sign in/up now
Description
Additional details
Shipping & Payment
Customer Reviews
Book Introduction

Systemic Service Design — A Practical Guide to Service Innovation in Complex Systems

Systemic Service Design offers a comprehensive introduction to integrating systems theory into service design in order to address the increasingly complex challenges found in today’s social, economic, and technological landscapes. Structured into 14 chapters across theoretical and practical sections, the book presents global case studies and diverse perspectives that demonstrate how systems thinking can expand the scope and impact of service design.

In recent years, service design has evolved rapidly—from focusing on user touchpoints and interactions to becoming a key driver of organizational transformation and a strategic tool for tackling complex societal issues. Yet, when applied to major challenges such as employment, healthcare, and public transportation, traditional service design methods often reveal limitations. This book argues that without a systemic understanding of the underlying structures, service initiatives risk failure and may even generate broader social problems.

Written specifically for service designers, this book provides both theoretical foundations and practical tools to develop deep, scalable, and feasible solutions. Contributors draw from interdisciplinary theories to enrich the service design discourse and extend its applicability to complex systems. With case studies spanning North and South America, Europe, Asia, and Australia, readers gain insights into how systemic thinking is applied successfully across different cultural and operational contexts.

This book is ideal for students and professionals in service design, policy design, and social innovation. It is also a valuable resource for business leaders, public and private sector planners, engineers, and policymakers seeking informed strategies for addressing systemic challenges.

Book Details
Editors: Mari Suoheimo, Peter Jones, Sheng-Hung Lee, Birger Sevaldson
Publisher: Routledge
Publication Year: 2025
Format: Paperback
Size: 23 × 16 cm
Pages: 290
ISBN: 9781032817194
There is no additional details for this product.

Delivery Options

  • 桑格門市自取
  • 7-11 Cross border pick-up only
  • 7-11 Cross border home delivery
  • Tcat - Room Temp. (Collect on Delivery)
  • Tcat - Room Temp.
  • Family Mart Pickup only (C2C)
  • Family Mart Pickup and pay in store (C2C)
  • 7-11 Pickup only (C2C)
  • 7-11 Pickup and pay in store (C2C)

Payment Options

  • Credit Card
  • Pay on Family Mart Store Pickup (C2C)
  • Bank Transfer
  • Pay on 7-11 Store Pickup (C2C)
  • Tcat (Collect on Delivery)
{{'product.product_review.no_review' | translate}}

Related Products