{{ 'fb_in_app_browser_popup.desc' | translate }} {{ 'fb_in_app_browser_popup.copy_link' | translate }}

{{ 'in_app_browser_popup.desc' | translate }}

靈感不要停:夏日創作特別企劃滿2000折100

Your Shopping Cart is empty.
{{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }} {{ (item.variation.media
                    ? item.variation.media.alt_translations
                    : item.product.cover_media.alt_translations) | translateModel
                }}
{{ 'product.bundled_products.label' | translate }}
{{ 'product.bundle_group_products.label' | translate }}
{{ 'product.buyandget.label' | translate }}
{{ 'product.gift.label' | translate }}
{{ 'product.addon_products.label' | translate }}
{{item.product.title_translations|translateModel}}
{{ field.name_translations | translateModel }}
  • {{ childProduct.title_translations | translateModel }}

    {{ getChildVariationShorthand(childProduct.child_variation) }}

{{ 'product.set.open_variation' | translate }}
  • {{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

    {{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.variation.name}}
{{item.quantity}}x NT$0 {{ item.unit_point }} Point
{{addonItem.product.cover_media.alt_translations | translateModel}}
{{ 'product.addon_products.label' | translate }}
{{addonItem.product.title_translations|translateModel}}
{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}
How to Have Your Cake and Eat It Too: An Introduction to Service Design

How to Have Your Cake and Eat It Too: An Introduction to Service Design

English Language | Paperback | 2015 | 112 pages | 21×14 cm

Publisher  Laurence King Publishing
Author     Margus J. Klaar (Author)
ISBN   9789063693817


Until 2025-06-30T16:00:00.000+00:00 Keep the inspiration flowing — Get NT$100 off with purchases over NT$2000. on order

Free Shipping on order

NT$521
{{shoplineProductReview.avg_score}} {{'product.product_review.stars' | translate}} | {{shoplineProductReview.total}} {{'product.product_review.reviews' | translate}}
{{amazonProductReview.avg_rating}} {{'product.product_review.stars' | translate}} | {{amazonProductReview.total_comment_count}} {{'product.product_review.reviews' | translate}}
Quantity Product set quantity
Add to Wishlist
The maximum quantity per submit is 99999
This quantity is invalid, please enter a valid quantity.
Sold Out

Not enough stock.
Your item was not added to your cart.

Not enough stock.
Please adjust your quantity.

{{'products.quick_cart.out_of_number_hint'| translate}}

{{'product.preorder_limit.hint'| translate}}

Limit {{ product.max_order_quantity }} per order.

Only {{ quantityOfStock }} item(s) left.

Please message the shop owner for order details.
Add to Wishlist
Description
Additional details
Shipping & Payment
Customer Reviews
The vast majority of managers surveyed consider customer experience as the most important battleground for competitive advantage. The process of designing services is very specific to each individual business. However, discovering what people actually want and value is a universal process. This process of discovery is the subject of this book.

Delivery Options

  • 桑格門市自取
  • 7-11 Cross border pick-up only
  • 7-11 Cross border home delivery
  • Tcat - Room Temp. (Collect on Delivery)
  • Tcat - Room Temp.
  • Family Mart Pickup only (C2C)
  • Family Mart Pickup and pay in store (C2C)
  • 7-11 Pickup only (C2C)
  • 7-11 Pickup and pay in store (C2C)

Payment Options

  • Credit Card
  • Pay on Family Mart Store Pickup (C2C)
  • Bank Transfer
  • Pay on 7-11 Store Pickup (C2C)
  • Tcat (Collect on Delivery)
{{'product.product_review.no_review' | translate}}