Name: Thinking in Services: Encoding and Expressing Strategy through Design
Brand: 桑格
SKU: 648bf0dcdffe8300010ea6f6
Price: 1650.0 TWD
Availability: InStock

你的購物車是空的

${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$ ${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$

{{ childProduct.title_translations | translateModel }}

{{ getChildVariationShorthand(childProduct.child_variation) }}

{{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

{{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.quantity}}x NT$0 {{ item.unit_point }} 點

刪除

${{addonItem.product.cover_media.alt_translations | translateModel}}$

{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}

刪除

Thinking in Services: Encoding and Expressing Strategy through Design

英文書籍｜平裝｜ 2018 ｜ 240 頁｜ 23×17 cm

出版社　　　 BIS Publishing
作者 Majid Iqbal (Author)
國際標準書號 9789063694890

至2026-03-31T16:00:00.000+00:00截止指定分類，讓閱讀，先於數字發生桑格選書 50% off!

至2026-03-31T16:00:00.000+00:00截止全店，桑格線上國際書展單筆購滿1000元，現折50元。

全店，消費滿3000元免運費

查看更多收起內容

NT$1,650

NT$1,304 會員獨享

{{shoplineProductReview.avg_score}} {{'product.product_review.stars' | translate}} | {{shoplineProductReview.total}} {{'product.product_review.reviews' | translate}}

{{amazonProductReview.avg_rating}} {{'product.product_review.stars' | translate}} | {{amazonProductReview.total_comment_count}} {{'product.product_review.reviews' | translate}}

products.quantity_limit99999

該數量不適用，請填入有效的數量。

售完

若想購買，請聯絡我們。

加入追蹤清單

商品描述

了解更多

送貨及付款方式

顧客評價

【書籍簡介】

We think we know services ― not a day goes by without using them ― until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been ‘designed’, the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail ― often in unexpected ways. This book reveals the surprising design of services ― their internal structure or ‘DNA’ ― through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.

【詳細資訊】

作者︰Majid Iqbal (Author)
出版社︰BIS Publishing
尺寸︰23×17 cm
裝訂︰平裝
頁數︰296 頁

送貨方式

桑格門市自取
7-11 跨境門市取貨不付款
7-11 跨境宅配
黑貓-常溫
全家取貨不付款 (C2C)
7-11 取貨不付款 (C2C)

付款方式

信用卡付款
銀行轉帳／ATM

尚未有任何評價

Thinking in Services: Encoding and Expressing Strategy through Design

送貨方式

付款方式

相關產品